Our customer`s feedback

Riolis is by far my favorite kit company. The quality and customer service and communication through Facebook Messenger is fantastic.
The effect of tweeding, varying the number of threads together with using the wool/acrylic blend thread is amazing and really shows in the background mountains....
Riolis #1520 Neuschwanstein Castle.
If you’re hesitant to use the wool/acrylic, just do it; they give a real depth to the project.

Thank you so much for your awesome friendly and speedy customer Service.

I just wanted to write and tell you that your patterns for your cushions and other cross stitch patterns are absolutely my favorite. They are beautiful and 100% quality. I always enjoy the little extra that you add. Thank you from a much appreciated customer.

I have just almost completed the most delightful kit I have ever worked on. I love the fine wool included in the kit. The one I did was two Zebras under a tree with 3 giraffes and snow capped mountains in the background. 

I LOVE, love, LOVE, Riolis kits - they're my favourite!

Hi RIOLIS!
You are an inspiration and make a difference! Keep it up!! 
Be Blessed. 
Jacque

First and foremost, the quality of your cross stitch kits is impeccable.  I am an avid fan of your patterns, and have purchased several of your designs to date. I am a loyal customer, and only seek to buy your kits to create. 

This is the first time I’ve worked with your product and am enjoying its detail and shading techniques greatly. Looking forward to future projects!

I had completed Tailwind and had given it as a Christmas gift to my mother. She encouraged me to enter it in the Bee County Livestock and Homemakers Show here in Bee County Texas - United States.

Not only was Tailwind awarded First Place in the county, it was also awarded the "Best In Show" award....meaning that it surpassed all of the other entries (there were nearly 300 other competitors) for the entire adult crafting division.

Tailwind took 614 hours to complete, but well worth the time.

Thank you so much:)

I do very much enjoy RIOLIS kits, I find them to be extremely well done.

I have found a number of your counted cross stitch kits to be very beautiful and have strongly considered purchasing.

Love your items. These are great cross stitch items. I have never worked with that kind of floss before and it is great. It makes the picture pop and looks better. Great work, will buy more one day.

My house is already full as i am addicted to your kits. I filled my sister and friends’ houses with RIOLIS beautiful wall art.

We are pleased to share with the perfectly done project Starry Night based on Van Gogh's painting (1088):

„I have always adored RIOLIS kits and now I adore them even more!” 

Hello! First of all, I would like to thank you for your beautiful, lifelike cross stitch kits. They are my absolute favorites, especially the dogs, horses, animals and flowers. I have finished some and have others waiting to started. Currently I am working on Breeze Through Mane and waiting is Andalusian Character.

Dear Ladies and Gentlemen,
I’m writing to you from Florida/USA and I would like to tell you that I absolutely love, love, love your cross stitch designs. They are so beautiful and so much fun to stitch. I just completed the strawberry and blackberry wall hanging. The colors are so gorgeous. I have stitched designs from many different companies but yours have become my favorite. My compliments to your very talented designers!!! 

I told you I would send it, I think this is the most beautiful 1 I have done and I've been doing it 30 years.

When I first received my order I was just a little disappointed to find I would be working with woollen yarn however I had not gone very far with it before I could appreciate the colour and texture it produced and I love the outcome. So much so that I have ordered another RIOLIS - Wild Poppies and look forward to its arrival in mid Jan.

I have also purchased the horizontal Poppies kit and I really enjoy working with your fibers on that kit..

Wife and I have both been avid cross stitchers since 1977 and appreciate great quality as shown in your kits and choice of materials and subject matter.

Thank you!

I have just begun the kit and the colors and feel of the wool are amazing.

Hi Riolis,

Halfway through project (kit 1144) and LOVING IT!! The wool/acrylic is great to work with. Much better than cotton.

Dear Riolis Customer Service, I'm writing to you to send my deepest compliments. Since I first met your products I'm addicted. Wonderful designs, easy to follow instructions and charts, vibrating colours of threads. I ordered plenty of your kits, completed a few and working on 4 at the moment. Plenty more are waiting for their time in my drawer. We have a small group of stitchers here in Budapest, Hungary, and because of most of us prefer your kits, we sometimes call ourselves "Riolists" :-) We always get excited when our local "dealer" Cernalanyok.hu presents your latest catalogue. I love your products, heard nice feedbacks on your Customer Service too, so positive impression overall! Please forward my sincere admiration to your Designers! Please keep up the good work and seduce us with even more beautiful designs ;-) Have a nice day!

I'm very pleased with this project. Took 564 hours. Well worth the effort. 

Dear RIOLIS team, I want to thank you for your great work and beautiful designs. I am a huge fan of your products and their quality and it is a real pleasure to work on them. Here are some of the tapestries I have made from your designs. I enjoyed every stitch. Thank you again and please continue your great work.

Thank you again, and I have to say of all the counted cross stitch kits I've worked on, I love working with your's. 

Wow, I didn't expect such a quick answer and easy solution !!
You made my day ;-)

This is my first RIOLIS kit, and it's absolutely gorgeous! I'll definitely be getting more and have recommended it to my stitching friends, too. 

I've told others on FB that your companies have the best customer service of any needle-work company with which I've dealt. 

Since looking at your catalog, sewing 3 of your kits, and contacting you about running out of thread, I realize RIOLIS is an excellent company who also displays the personal touch with its customers. I will gladly continue to buy your products, as well as recommend your company to my friends. Thank you! 

I received my first RIOLIS kit today (Pastoral) and it looks beautiful! I cannot wait to begin stitching it!!

My first ever kit was a RIOLIS one and I really enjoyed it.

 RIOLIS operation is fantastic. I enjoyed their You Tube promo.

RIOLIS chart has bigger symbols so it's easy on the eyes.

I want to work at RIOLIS! Everyone who is working there are so lucky!

Thank you again for you're awesome reply, it's really unusual to deal with a company that provides this level of product quality and support.

It is a great satisfaction being able to work with a company that is so willing to help and your being so willing to be responsive.

Thank you again for your kind help. Your superb customer service is much appreciated and will be told to my stitching friends.

I am very appreciative of your outstanding customer service. 

Wonderful! Great customer service. I have enjoyed working on your product. Quite different than all other charts I have worked on.

Hello: I wanted to take a moment to tell you that I think your cross stitch designs are beautiful! I just finished stitching #241, a Lilly of the Valley design that I will give to my friend for her birthday. I hope she will treasure it for years to come! I hope to purchase and stitch more of your lovely designs! 

I have recently purchased your Zweigart cross stitch kit titled Margueritta Daises. I have never worked on any of your products before and am very pleased with the results. The textures and highlights are outstanding. 

I am nearly done with the Prague, Carl's Bridge, counted cross stitch....and it is beautiful! 
My husband is Czech and we have loved visiting the Carl's Bridge in Prague. The pattern and threads are some of the best I have ever used in my 35 years of counted cross stitching - it has been a real pleasure.

I will only buy from RIOLIS from now on... I love your designs and your customer service is awesome.

This may be my first RIOLIS cross stitch pattern, but I can assure you it won't be my last! The artwork and quality of materials is excellent and the finished project promises to be exquisite.

I recently purchased one of your kits featuring a snowy owl, and have received many compliments from the people to whom I ve shown what work I have already finished on this project! I enjoy working with the wool blend threads and appreciate the multi textural appearance it gives to the finished work.

A big thumps up to you and RIOLIS for your excellent service.

It is so good to deal with a company that actually cares about their customers and I would highly recommend you to everyone.

I want to tell you that I love your kits. I have purchased three of them and have been completed satisfied with them all. I especially love the woolen yarn it is wonderful to work with. Thank you for your products they are wonderful.

I purchased a Riolis cross-stitch kit from a dealer.  It took me about 4 months to complete, stitching about 3-5 hours per day.

I thoroughly enjoyed stitching this project, because I used to own a cockatoo just like the one depicted in the project.  Sadly, my pet bird passed away at two years old.  So this project is near to my heart.

Thank you for offering this kit.  I am always looking for kits of beautiful animals, as I am an animal lover.

I really want to be a part from ur team I love cross stitching.... And I have a big dream to own a factory like RIOLIS one day:)) You are really making a wonderful job.

I have recently purchased the kit of a Japanese girl's face and tiger. It is a beautifully produced kit and I am enjoying completing it. I am especially delighted with the presentation of the threads. Nicely identified and easily sorted. Would you please send a catalogue so that I may chose another?

I am very impressed with both you and your English team and would not hesitate to buy another of your kits and recommend you to friends.

Many many thanks again for such wonderful service and I shall look forward to cross stitching some more of the RIOLIS designs.

It is said that the best form of advertisement is word of mouth, consider that what I tell others about this experience will pay tribute to RIOLIS!

I have been cross stitching for 30 years, doing mostly large projects, and I must say that this is one of the most beautiful pieces because of the thread which gives it a 3D effect . I love working with your wool blend thread, as it not only gives the completed piece a 3 D look, but it also covers the material much better than cotton thread.  It also does not twist as much as cotton thread. I'm sure I will be looking for more of your beautiful patterns in the future.

I'm looking through your catalog, I noted 17 projects that I have completed.....yes, I enjoy cross stitch!